At Gigster, whether working with entrepreneurs to realize 'the next great vision' or with Fortune 500 companies to deliver a big product launch, we build really cool solutions that make a difference! From blockchain to AI/ML to VR and more, Gigster builds enterprise software on cutting-edge technology.

We also help organizations thrive in the cloud, and we offer a wide range of services and technology platforms to help them accelerate and optimize their cloud journey. To support our clients on this ambitious journey, we are looking for great candidates for our Director of Client Services role in North America (USA or Canada

).

The Director of Client Services role is designed for a passionate and engaged storyteller, with a well-rounded understanding of business technology and softw

are.You’ve been leading projects or programs in the tech space (focusing on cloud infrastructure, software development, or similar areas), in a consulting or professional services scenario, and you’re already growing those accounts, or excited to start doing

it.
Here, you'll build strong client relationships, drive the expansion of existing client accounts by identifying potential opportunities for new business, and focus on the successful delivery of ongoing projects in the portfolio, sharing in the profits with no cap - the sky is the l

imit!

Responsib

• ilities
  Build strong, long-lasting relationships with key clients and stake
• holders.Learn and understand a client’s business goals, priorities, and challenges and be able to drive tailored solutions to address custome
• r needs.Own and be accountable for the delivery of services and outcomes for our clients, ensuring customer
• success.Develop and execute on account strategies and growth plans in alignment with company plans, while working with interna
• l teams.Drive the revenue growth and expansion of existing client accounts through a deep understanding of your customers, navigating client organizations, developing new relationships, and identifying potential opportunities for new b
• usiness.Enable, mentor, and coach your account teams to achieve client

success.

Re

• quirements
  Native or near-native English speaker
• and writer5-10 years of experience in a consulting or client services lead role related to cloud, software development, or technology services. You’ve worked with enterprise clients, leading teams of 10 or more people in projects with multi
• ple phases.Proven experience in developing customer-stakeholder rel
• ationships.Experience in solution management, planning, and growing o
• f accounts.Demonstrated professional and executive presence - comfortable leading challenging conversations and building relationships with executive-level st
• akeholders.A well-rounded understanding of the business technology landscape and the ability to have an informed discussion about a wide range of corporate technology initiatives with prospecti
• ve clients.Creativity and experience in developing and shaping solutions and deals that make sense internally and for th
• e customer.Demonstrated success growing a portfolio by shaping and selling, complex, multi-phase, technology projects to enterprise clients with $2B+ in annu
• al revenue.Led or supported revenue generation activities with a successful track record of portfo
• lio growth.This is a remote job, we have no offices, but our clients do, hence some occasional travel in the Bay Area i

s required.

• 
  Nice to have
  Account Management or Account Executive level experience in a pre-sales or sales eng

ineering role.Our recru

• itment processRecruiter inte
• rview (45 min
• )CCAT (15 min)Account Management Interview (with our VP of Account Manage
• ment) (45 min)Executive Interview (with our Head of Solution Delivery and our
• CTO) (60 min)Interview with ou

r CEO (60 min)
We strive to move efficiently from step to step so that the recruitment process can be as fa

st as possibl

• e.
  
  What we offer
  Mainly remote, full-time (40h/week) position, with occasional visits to client's office
• s in the Bay Area.Long-term, no
• -end-date positionBase salary + 2% of the revenue brought by you to the company (increment
• al growth, no cap)Flexible p
• aid time off (PTO)Diverse, multicultural w
• orking environmentTraining and certification opportunities on AWS,

GCP, and/or Azure.