HONK

honkforhelp.com

Honk, a flexible on-demand mobility platform, helps top insurers, fleets, automotive OEMs, and used-car retailers deliver modern, digital roadside customer experiences and meet scalable same-day vehicle transport demands. Honk delivers results for your business: Honk’s transparent platform, expansive nationwide partner network of over 75,000 service vehicles, and fully managed contact center delivers results: > 50% reduction in service wait times > Double digit increases in NPS and customer satisfaction scores > 100-200% increases in automation and STP (Straight Through Processing) > Saving hundreds of thousands in operational costs for clients With Honk, businesses increase efficiencies through advanced digital tools, customizable integrations, and Honk’s high-performing service provider network to build brand-defining retention and loyalty engines. Honk's digital-first, modular approach is designed to optimize: > Roadside assistance programs