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Franchise Compliance Specialist

Neighborly

Neighborly

Legal
Waco, TX, USA
Posted on Apr 17, 2025

Are you looking for a place where you can bring your drive?

Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your drive to the table as we unlock new doors together, taking your career to the next level.

Bring your experience and be empowered to innovate.

As a Franchise Compliance Specialist at Neighborly, a typical day for you will include:

  • Assist and support the compliance team with day-to-day operations which may include contact with internal and external parties

  • Compiling, analyzing, auditing, researching, entering, or verifying information to determine compliance with standards

  • Ensure that sensitive documents and information are handled with confidentiality.

  • Coordinate compliance audits with candidates and auditors

  • Assist with tasks involving former franchise owners, including tasks such as creating folders for terminated franchise owners, entering data on a shared spreadsheet, identifying online listings for former franchise owners, and identifying the phone number after a web search

  • Use databases and software daily by entering accurate information needed into systems like Microsoft Suite, FranConnect, and Great Plains

  • Conduct follow-up communications with the appropriate contacts to ensure compliance.

  • Perform other duties as required. These duties may include assignments in job classifications other than their own

Bring your skills and be inspired to achieve success.

(Required qualifications)

  • 1 or more years of business administrative or related experience required

  • Working knowledge of Microsoft Dynamics, Franconnect, Smart Compliance, and Great Plains preferred

Skills:

  • Clear and effective communication skills

  • Powerful interpersonal

  • Attention to detail

  • Critical thinking and creative problem-solving skills

  • Dependability

  • Integrity

  • Persistence

  • Technology system savvy

  • Education: High School Diploma or General Education Degree (GED) required

  • Schedule / in-office requirements:

    • Hybrid (Waco, TX)

    • 10% travel

Bring your goals and be enabled to reach them.

  • Competitive Pay: Commensurate with experience

  • Schedule: Fulltime, Monday-Friday, 8AM to 5PM

  • Benefits: Check out our benefits offerings here

  • Financial Benefits: Equity and annual bonus opportunities

  • Perks: Paid time off, Paid holidays, Recess breaks, wellness programs

Brand:

Neighborly - USA Shared Services