Benefit and Leave Administrator

Are you looking for a place where you can bring your skills and passion?

Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level.

Bring your experience and be empowered to innovate.

As a Benefit and Leave Administrator on the Benefits team, a typical day for you will include:

• Benefits Administration & Communication: Manage a wide range of associate benefits programs, develop communication tools to improve understanding of benefits packages, and update benefit websites.

• Financial & Compliance Management: Handle benefits-related invoices, reconcile expenses against budgets, audit for missing invoices, coordinate with accounting, and ensure compliance with government regulations and reporting requirements.

• Enrollment & System Management: Support annual open enrollment, manage the benefit severance process, and maintain accurate benefits enrollment data in the HRIS system.

• Leave of Absence Management & Compliance: Administer all types of leave requests, including FMLA and ADA, from initial notice through return to work. This involves interpreting legal implications, gathering paperwork, determining eligibility, designating leave, and ensuring compliance with all applicable laws and company policies.

• Process Improvement & Reporting: Analyze existing leave processes to identify and implement improvements that enhance the associate experience or mitigate company risk and cost. This also includes providing monthly reports on leave of absence metrics to leadership.

• HRIS & Communication: Maintain accurate leave records, ensure up-to-date resources and job aids for associates and internal teams, and partner with the HRIS team to optimize system functionality, reporting, and configuration for leave and benefits.

• Financial Benefits Expertise: Strong experience with self-funded plans and the ability to perform Incurred But Not Reported (IBNR) high-cost claimant analysis, demonstrating proficiency in financial forecasting, risk management, and strategic cost containment for benefits.

Bring your skills and be inspired to achieve success.

(Required qualifications)

• Experience: A minimum of 4 years of HR and/or prior benefits administration experience required.

• Strong, demonstrated expertise with self-funded benefit plans, including the ability to perform Incurred But Not Reported (IBNR) and high-cost claimant analysis. This includes a proven track record in financial forecasting, risk management, and strategic cost containment.

• Proficiency with payroll/employee management systems (e.g., Workday), coupled with strong analytical and critical thinking skills.

• Skills:

  • Excellent Communication and Collaboration: strong communicator, receptive to feedback, and adept at working collaboratively with colleagues, managers, and external vendors.

  • Strong Analytical and Data Interpretation Skills: ability to read and interpret complex benefit data to identify trends, pinpoint issues, and inform strategic decisions.

  • Process improvement-minded collaborator with solid analytical and critical thinking skills, eager to find ways to enhance benefit offerings and processes. Experience with payroll/employee management systems, including Workday, is essential.

  • Highly organized, detail-oriented self-starter who thrives autonomously and effectively manages multiple priorities, consistently meeting deadlines and adapting quickly to changing demands.

  • Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook), with advanced Excel data analysis skills (formulas, pivot tables) to generate leadership insights.

• Education: A Bachelor's degree in HR, Business Management, or a related field is preferred.

• PHR, CEBS or SHRM-CP certification is preferred

• Schedule / in-office requirements: Hybrid schedule: 3 days in office (Irving, TX) and 2 days remote.

Bring your goals and be enabled to reach them.

• Competitive Pay: Competitive base + annual bonus commensurate on individual and company performance

• Benefits: https://flimp.live/myneighborlybenefits

• Financial Benefits: Associate Equity Plan

Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.

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