Bookkeeping Services Manager

Are you looking for a place where you can bring your strong accounting acumen, leadership, and operational skills?

Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your drive to the table as we unlock new doors together, taking your career to the next level.

Bring your experience and be empowered to innovate.

As a Bookkeeping Services Manager on the BackOffice team, a typical day for you will include:

• Leading and implementing short- and long-term operational strategies for the BackOffice Bookkeeping department.

• Managing and mentoring the bookkeeping team, fostering a culture of accountability and continuous improvement while ensuring performance objectives are achieved.

• Serving as the primary point of escalation for client service issues, working cross-functionally to resolve them and maintain strong relationships with franchisees.

• Driving revenue growth by optimizing team structure, overseeing billing and collections, and promoting BackOffice services to potential clients.

• Developing, tracking, and reporting on Key Performance Indicators (KPIs) to deliver actionable insights that improve operations and client outcomes.

• Evaluating current workflows to implement efficiencies and ensuring compliance with all relevant legal, regulatory, and internal policies.

Bring your skills and be inspired to achieve success.

(Required qualifications)

• Experience: A minimum of 10 years of progressive experience in accounting or bookkeeping.

  • At least 5 years in a leadership role directly managing a team/other.

  • A minimum of 5 years of Property Management Accounting experience is preferred.

  • Experience in franchise organizations or outsourced accounting is preferred.

  • Proficiency in platforms such as AppFolio, Yardi, PropertyWare, and QuickBooks Online.

• Skills:

  • Strong understanding of GAAP and bookkeeping best practices.

  • Demonstrated commitment to excellent franchisee service and building positive relationships.

  • Ability to use data and insights to drive decision-making.

  • Excellent written and oral communication skills, with the ability to convey information to various audiences.

  • Adept at initiating and navigating change effectively.

  • Acts with urgency to identify and resolve service and operational issues.

  • Sense of humor

• Education: Bachelor’s degree in Accounting, Finance, or a related field is required (CPA is a bonus).

• Schedule / in-office requirements: Hybrid working model; Monday-Wednesday in office, Thursday/Friday from home. 10% travel may be needed.

  • Our office locations are at:

    • 500 E John Carpenter Fwy, Irving, Tx

    • 1010 N University Parks Drive, Waco, Tx

Bring your goals and be enabled to reach them.

• Competitive Pay: Commensurate with experience

• Schedule: Full-time M-F, 8AM to 5PM (local time zone)

• Benefits: Check out our benefits offerings here

• Financial Benefits: Equity and annual bonus opportunities

• Perks: Paid time off, Paid holidays, Recess breaks, wellness programs

Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.

Not the right opportunity for you?
Share this job with a friend and follow us on LinkedIn for future opportunity updates.