About The TeamThe fundamental goal of Product Operations is to maximize products on a global scale. Our Team works closely with cross-functional partners to surface needs, prioritize, test, launch, and iterate on products.We focus on exciting agenda such as Merchant Experience, Pricing, BYOC, Merchant Earnings, Acquisition / Activation, Retention, Performance etc. About The RoleThis role focuses on the product suite that supports our millions of Merchants globally. With a diverse partner base across the globe, our goal is to help launch Merchant products that help Uber offer best in class experience for our Merchant Partners.As a Product Operations Manager on the Merchant team, you will be responsible for alignment with our business teams, the go-to-market strategy of new product features, and cross functional alignment across tech and non-tech globally.Key Responsibilities

• Surface and advocate for key insights from the business to advise product improvement
• Collaborate with technical partners, design and deliver on the roadmap
• Define the operating structure and processes to implement on product strategy
• Lead a community of strategic leaders to encourage significant impact to the business
• Ensure functional partners are aligned on key objectives for the program/product
• Advise product teams on the global feasibility of products throughout the product lifecycle
• Develop an end-to-end rollout plan, and project-manage implementation for team's products and features
• Collaborate with key team members (legal, tax, policy, support, etc) to prepare products for launch
• Track core business metrics related to the product
• Identify key problem areas and/or geographies impacted by the product post-launch

Basic Qualifications

• Demonstrated ability of 4+ years in operations, technical program management, business consulting, heads of startups or a similar analytical role
• Outstanding communication and interpersonal skills
• Deep understanding of the user experience
• Deep Analytical Expertise: ability to use data to advise and support critical decisions ; SQL proficiency
• A desire to learn, highly motivated self-starter, with an eagerness to learn and grow
• Ability to foster collaboration and facilitate teamwork
• Effective prioritization of solutions
• Prior experience working on global product launch management or on complex international projects

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