About The TeamUberEats has been a market leader in Online Food Delivery for the past five years. While there are many Aussies and Kiwis that have ordered a meal through us, there are many others who could benefit from our products and services. #GoGetIt embodies the attitude and mindset of Delivery at Uber. We provide the best customer experience possible for our consumers, as well as facilitating growth and earnings for our merchants and drivers. About The RoleSince 2020, Delivery at Uber has grown tremendously on the back of increased demand caused by the pandemic at the same time as we have expanded into new use cases and verticals like Grocery, Alcohol, Pick up and more. What has also become clear is that merchants across all categories have also increased their investment and interest in their digital and delivery offering. In many cases same day or next day will not be adequate as customers demand for immediate delivery is growing.Without having their own on-demand logistics capability, merchants are looking for a partner who can fulfil the requirement for last-mile delivery. With millions of drivers and couriers providing on-demand logistics through our existing marketplaces around the world, Uber Direct is a newly launched product that allows all merchants, whether retailers or restaurants, to leverage Uber’s technology and delivery network for orders from their own app and websites. Uber Direct has the potential to be our next multi-billion dollar business as more and more merchants look to add on-demand delivery capability to their e-commerce offering.Uber Eats is looking for a senior business leader to lead our Uber Direct business in Australia and New Zealand. You will be responsible for designing a winning strategy and go to market plan, hiring and building the right capabilities, and driving overall business outcomes for Uber Direct. This will include driving excellent commercial results through your sales and account management teams responsible; ensuring the right technical capabilities, while also leading an operations team to ensure continuous improvement for our Direct partners operations.This role calls for an exceptional leader with a well-rounded combination of strategic thinking, sales and commercial leadership, and operational excellence, and a track record of achieving outstanding results. We operate in a fast paced environment, so we are looking for a highly adaptable candidate who is able to pivot between long-term strategic initiatives one moment and rapid, tactical actions the next. Your Impact in Role

• Go-to-market Strategy - Identify, and define what our growth strategy should look like over the short and longer term.
• Sales/Account Management - Closing the best partnerships with the right large enterprisemerchants, while driving growth and financial sustainability with our merchant partners, with a commercial team
• Operations Management - Identify process inefficiencies, build solutions, and drive operational efficiency. Collaborate with cross-functional teams for resource allocations and launch readiness.
• Team Management - Define roles and responsibilities and capabilities required for success. Lead your team to achieve ambitious growth targets. Work closely to influence a broader range of local, regional and international stakeholders to remove blockers and deliver your growth, and financial goals.
• P&L Management - Own the commercials for the Uber Direct business and be accountable for the business P&L.
• Leadership - Inspire your team to achieve your ambitious vision.

The Experience You’ll Bring

• Leadership - ability to rally and motivate a team behind a common goal, even in rapidly changing situations and disruptive environments. The dispersed nature of your team in this environment requires a leader capable of building focus, resilience and trust in their teams.
• Sales and commercial acumen - experience delivering commercial results, and the ability to build creative commercial strategy, and lead a team of people to close quality deals under intense competitive pressure. We are looking for a leader who understands our partners motivations, is capable of navigating difficult commercial conversations and can coach their team to deliver on sales targets and on the operational excellence goals expected from our partners.
• Technical acumen - An understanding of and experience in technical customer environments / technical sales - ability to navigate this complexity and lead technical cross-functional partners
• Business acumen - ability to link our business performance metrics and P&L with our team's actions on the ground. This role is responsible for tight P&L management, which requires a strong understanding of our unit economics and the key drivers of our revenues and costs.
• Problem solving & operational excellence - a constant appetite and ability to analyze complex situations using a vast range of inputs, drawing simple conclusions and translating them into actionable plans. We operate with imperfect data in a rapidly changing environment, and need a leader capable of translating cross-functional inputs into logical conclusions and simple plans.

What's in it for you? Culture & benefitsUber's culture and values are at the core of everything we do, so that our employees can better understand who we are and what it’s like to work at Uber today. We pride ourselves on the amazing team we’ve built. The driver behind all of our growth, our bold and disruptive brand, and the game changing technology we bring to life is the people that make Uber, #OneUber. Doing your best work means being your best self. We offer a wide range of benefits and perks that are uniquely Uber to support your health and wellbeing. These benefits have been designed with #OneUber in mind, supporting the whole you and the way that you work best.

• You will receive monthly Uber credits to use against the full value of Eats, Rides and Grocery (anything you can order in app) plus a 17% discount (which exists even when your credits expire).
• Family comes first, and our paid parental leave (18 weeks full pay) is accessible for all new parents from day 1 (with no tenure requirement). New parents at Uber will also receive access to Cleo, flexible return to work options, and additional Uber credits during their period of leave (because let's face it, who wants to cook with a little one around?)
• Reset, Refresh and Recharge: we have a generous unlimited paid leave policy, providing paid leave in addition to the statutory annual leave (excluding certain roles in the CommOps org).
• Personal health and wellbeing - depending on location, you can access a healthcare plan or reimbursement for a plan of your choice up to a nominated value. You will also receive a monthly wellbeing allowance to use throughout the year across a range of items including; gym / fitness memberships, mindfulness apps, fitness equipment, ski passes and more. We also provide Employee Assistance Programs (EAP) that connect you to resources & support.
• Uber has always been a flexible organisation and COVID has only amplified this. Our global policy is 50% of time in office, we provide the opportunity to work for one month a year in another Uber location and employees can apply to be fully remote if you think that’s best for you. These opportunities are tailored to specific individuals, roles and teams.
• When you are in the office, we have an amazing range of facilities accessible for all Uber employees. Our dedicated facilities teams host regular events and opportunities to connect, as well as arranging the food program; catered lunch / breakfast (location dependant) and you’ll find our kitchens fully stocked with a variety of healthy (& not so healthy) snacks & drinks.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.