Senior Product Manager, Fares
About the Role
Fares refers to Uber’s platform for calculating who pays who what, across all Uber’s lines of businesses including mobility products (e.g., UberX, Transit, Black, Reserve, etc.), and now delivery products (e.g., Eats, Grocery, Direct). It processes over 100 billion pricing estimates a year (growing fast). Fares aims to deliver clear, trustworthy, and intelligent fares for all Uber customers and stakeholders, and consists of both consumer experiences (pre-trip and post-trip) as well as a large platform that works across Pricing, Matching, Maps, Fulfillment, Money, and Support to generate fares for a large number of use cases.
The scope of this product role is:
Build out a magical user experience for internal developers users of the Fares Platform through products and tools that make it a breeze to test, simulate, deploy and debug highly complex real time workflows at scale
Define the vision and roadmap for expanding Fares platform capabilities to 3P use cases and new mobility products as well as cash, tax, and other integrations.
The Fares Platform is a critical part of booking, fulfillment, and post trip experiences. Consequently, the SPM Fares Platform will have an opportunity to grow strong partnerships and strategic influence across Uber. This role will suit an individual capable of evaluating customer needs and reducing highly complex multi-dimensional problems to simple solutions.
---- What the Candidate Will Do ----
Work with internal customers to understand their needs and translate those into requirements for platform capabilities
Partner with a co-located software development team
Develop tools to make it easy to develop quickly and reliably on the Fares Platform
Create & own metrics and OKRs to measure success
---- Basic Qualifications ----
Minimum 5+ years of experience delivering successful and innovative products with your fingerprints all over them
Technical savviness. Can manifest in different ways: a computer science undergraduate degree, hands-on software engineering experience, or experiences building complex software products side by side with engineers. Technical understanding must go from the highest abstractions down to the metal
Attention to detail. The ability to obsess over every single part of the food-making process
Customer obsession. The ability to take on complex product challenges and find elegant, simplifying solutions to avoid making them our user's and partner’s problems
Finger-tippiness with data. You find a way to get the data you need and whip it into an insightful story without help. You know how to leverage this data to make decisions without getting stuck in analysis paralysis
A “Driver” mindset. You are biased toward action, a great collaborator, a master disambiguator/simplifier, and constantly pushing toward clarity and delivery
Grittiness. You never hesitate to roll up your sleeves and tackle something hands-on
A high bar across the board — from your contributions to the people you work with, to the products you work on
A true passion for Uber’s mission, our products, and the company’s hybrid technology/operations nature
A never-ending desire to grow and learn
---- What the Candidate Needs ----
Experience building products for software developers
Past experience as a software developer and/or familiarity with what it takes to develop, test, deploy and monitor software
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.