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City Manager, Uber Eats, Netherlands - Dutch Speaking

Uber

Uber

Amsterdam, Netherlands
Posted on Thursday, December 21, 2023

About the Role

At Uber Eats, Territory teams are the heart and soul of the company. These are the teams that take our global product and localize it to their market to make it successful. In this context, as a City Manager, you will be in charge of shaping and leading Uber Eats in the largest growth cities in the Netherlands, delivering an outstanding service to our customers while building a financially sustainable business.

This role calls for creative problem-solving, sophisticated analytics, critical thinking, a desire for execution and strong relationship building skills to partner with cross functional teams.

What You'll do

  • Strategy: further grow emerging cities within the country by defining and driving business priorities, setting ambitious timelines to achieve those goals and making strategic decisions to strengthen our position in an exciting delivery market
  • Restaurant Partner Relations: lead and grow a portfolio of (exclusive) partners, experiment with new business models (e.g. dark kitchens), monitor metrics and ensure a high-quality experience to our users
  • Analysis: we quantify everything we do. You'd utilise your decision making skills to optimise restaurant selection, invest effectively in marketing campaigns and continue to set the standard on the delivery experience
  • Process-building: Uber Eats is a company that moves fast and does things at large scale. You will help design and optimise processes, whether it be new marketing structures, operational improvements or anything else that drives efficiency and fuels growth
  • Leading a team: we have local teams on the ground that will help you implement your city strategy; developing these teams while shaping the organisation is key to our long term success. (This person will manage 3 - 4 people, Account Managers)
  • Cross-functional collaboration: work closely with the Operations Team to ensure an optimal delivery experience for our eaters and restaurants

What You'll Need

  • Minimum of 3 years experience in management consulting, operations management, business development, investment banking, strategy role in a large business or a startup
  • Fluency in English, Fluency in Dutch (preferred, but not required)
  • Takes initiative and easily adapt to constantly-changing work environment
  • Commercial aptitude, having a great sense for spotting business opportunities and able to transform these opportunities into results
  • Strategic mindset and sound business judgment through analytical thinking
  • An autonomous and proactive approach, eager to work with minimal oversight
  • Ability to build strong relationships with restaurant partners as well as internal collaborators, supported by good communication and interpersonal skills
  • Hands-on mentality and eagerness to deliver a magical experience in your city

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.