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Security Technologist - Customer Trust

Uber

Uber

Customer Service
Amsterdam, Netherlands
Posted 6+ months ago

Security Technologist - Customer Trust

Security Engineer, Engineering
in Amsterdam, Netherlands

About the Role

Are you someone who loves solving puzzles and keeping people safe online? We're looking for a super-smart security expert to join our team and help protect our company's computer stuff from hackers and other online dangers. Every day, you'll get to talk with different people in our company and our customers, answer their questions about keeping their information safe, and make sure everyone knows about the latest safety rules. You'll be like a detective and a teacher, always learning new things and sharing your knowledge to help keep our digital world secure.

Your expertise and ability to reassure customers about our security measures will directly influence their trust and, consequently, their business decisions. This role offers the opportunity to be at the forefront of cybersecurity innovation, keeping our company ahead in a rapidly evolving digital landscape.

If you're great at working with others, love technology, and are excited about outsmarting cyber bad actors, we can't wait to meet you!

What you will do

  • Responding to Security Inquiries: Regularly interacting with account executives, customers, and internal teams to address specific security questions or concerns. This involves clarifying the company's security practices and protocols
  • Reviewing and Updating Security Documentation: Maintaining and updating the internal knowledge base with current information about the organization's security health and practices. This includes the creation and revision of security questionnaires and policies
  • Assessing and Managing Risk: Conducting risk assessments to identify vulnerabilities and proposing mitigation strategies. This also involves staying up-to-date with emerging threats and ensuring that the company's security measures are robust and compliant with legal and regulatory standards
  • Collaboration and Communication: Working closely with legal partners, security teams, and application teams to ensure a cohesive approach to cybersecurity. This includes participating in meetings, providing training, and sharing insights to enhance overall security awareness within the organization

In essence, this role involves a mix of technical expertise, communication, risk management, and continuous collaboration to uphold and improve the company's cybersecurity posture.

Basic Qualifications

  • Bachelor's Degree in Computer Science, Information Technology, or a related field
  • Minimum of 3 years of experience in cybersecurity field
  • Security Technologist - Customer TrustBasic knowledge of cybersecurity principles and practices
  • Strong communication skills, both written and verbal
  • Ability to work effectively in a team environment.

Preferred Qualifications:

  • Extensive Cybersecurity Experience and Certification: Candidates must have at least 5 years of experience in cybersecurity, supplemented by relevant certifications such as CISSP, CISM, or CRISC. This experience should include knowledge of security frameworks like ISO 27001, NIST, and SOC 2
  • Strong Risk Management and Legal Knowledge: Proficiency in risk assessment and management, along with an understanding of legal and regulatory requirements related to cybersecurity and data protection (e.g., GDPR, HIPAA)
  • Exceptional Communication and Interpersonal Skills: Ability to articulate complex security concepts to both technical and non-technical stakeholders, and experience in customer-facing roles, including contract review and negotiation
  • Technical Expertise in IT Security: Deep understanding of IT security technologies, network and web protocols, cloud security, and the latest security principles, techniques, and protocols.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.