Sales Operations Lead, Iberia Uber Eats



Sales & Business Development, Operations
Madrid, Spain
Posted on Tuesday, February 20, 2024

Sales Operations Lead, Iberia Uber Eats

Sales Operations, Operations
in Madrid, Spain

About the Role

Uber Eats is looking for an experienced leader to manage the Sales Operations team in Spain and Portugal (South Europe). In this role, you will partner closely with the South Europe commercial teams, as well as global and regional functional teams, with the objective of scaling and optimizing our sales practices!

Your scope encompasses a number of commercial, strategic, operational and tactical elements, including Salesforce / CRM data quality, sales strategy, sales campaign planning and execution, reporting and analytics.

What You’ll Do

  • Lead a team of Sales Operations Analysts focused on improving the way sales teams operate in one of our largest markets globally.
  • Work with leadership to set the direction and define the strategy and roadmap for Sales and Sales Operations.
  • Ruthlessly prioritize global programs, local projects and business-as-usual work to ensure the right balance of delivering on local market priorities and supporting global deliverables
  • Drive accountability by defining and measuring KPIs that directly support the commercial teams in Spain and Portugal.
  • Guide your team in developing, executing and owning core sales processes such as territory definition, lead allocation, reporting and forecasting.
  • Obsess about improving the lives of our sales reps by building strong lines of communication directly with our frontline team.

What You'll Need

  • Minimum of 6 years of relevant work experience in Program Management, Sales, Revenue Operations, Consulting, or equivalent roles
  • Experience successfully managing a team
  • Deep understanding of sales processes
  • Understanding of CRM fundamentals and experience with Salesforce (SFDC)
  • Ability to manage and develop team members, and drive results through people
  • Strong program management skills and ability to deliver high quality implementations of complex programs and initiatives
  • Excellent written and verbal communication skills, and demonstrated ability to influence and gain consensus with senior stakeholders
  • Solid analytical abilities; ability to self-serve, investigate and get the data required to help inform decisions

Preferred Qualifications

  • Experience in dynamic start-up or scale-up environment
  • Experience with SQL and Python
  • Business fluent in Spanish

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.