The In-House Vacation Sales Concierge is a sales-driven role designed to maximize revenue while delivering exceptional guest service. This position focuses on scheduling qualified sales presentations, engaging guests with persuasive communication, and consistently exceeding production goals. With uncapped earning potential through incentives, bonuses, and contests, this is an ideal opportunity for a high-energy sales professional eager to convert guest interactions into results.

Key Responsibilities

• Drive sales by proactively engaging resort guests and owners to schedule qualified vacation ownership presentations.

• Consistently meet and exceed sales presentation and volume production goals.

• Use persuasive sales techniques to influence guest interest while building trust and loyalty.

• Deliver professional, energetic, and confident interactions that convert conversations into scheduled tours.

• Accurately input bookings and maintain daily sales reports.

• Prepare bank sheets, deposits, and ensure all documentation is completed accurately.

• Partner with the sales and marketing team to maximize opportunities and achieve team targets.

• Support owners and guests with resort and local information while positioning vacation ownership benefits.

Qualifications

• High school diploma or equivalent (college coursework a plus).

• Proven success in sales, marketing, or lead generation required.

• Timeshare, telemarketing, or concierge sales experience strongly preferred.

• Must be competitive, self-motivated, outgoing, and persuasive.

• Strong organizational skills with the ability to multitask in a fast-paced environment.

• Professional appearance and attitude.

• Flexible schedule, including weekends and holidays.

• Ability to work at multiple local resort locations as needed.

• Must meet background requirements.

Earning Potential & Benefits

• Uncapped earning potential: base pay + commissions + monthly incentives + annual bonuses + contests

• Medical, Dental, and Vision insurance

• 401(k) with company match

• Paid time off

• Life and AD&D insurance

• Travel discounts

• Tuition reimbursement

• Career advancement and professional growth opportunities